Summary of the Sumo Strength Terms & Conditions.

By using the Sumo Strength website or placing an order, you agree to our Terms &amp; Conditions.These cover ordering, payments, shipping and delivery, returns and refunds, warranty, limitations of liability, intellectual property, and governing law.You can read the full Terms &amp; Conditions on our website for detailed information.

What are your Terms & Conditions?

Customer responsibility for installation-related damage or injury.

Customers are responsible for ensuring correct installation of Sumo Strength products.Sumo Strength is not responsible for injury, property damage, or loss resulting from improper installation, misuse, or failure to follow safety instructions or guidelines.

Who is responsible for installation damage?

Ownership of Sumo Strength website content and branding.

All website content, images, branding, and designs are owned by Sumo Strength. You may not reproduce, distribute, or use this content without our prior written permission.

Who owns the website content?

Australian law governs purchases from Sumo Strength.

All purchases and use of the Sumo Strength website are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.

What law governs my purchase?

Sumo Strength

Legal terms, liability limitations, and intellectual property information for Sumo Strength.

Terms & Legal

How long does delivery take?

How do pre-orders work and when will my order be dispatched?

Will I receive tracking for my order?

Is delivery kerbside only?

Can I request authority to leave?

Can you hold my order?

How does the hold order process work?

Do you ship internationally?

Can I arrange my own transport provider?

Shipping & Delivery

When will my pre-order be dispatched?

What happens if my order includes in-stock and pre-order items?

Are pre-order arrival dates guaranteed?

Pre-Orders

How does Click & Collect work?

What do I need to bring for pickup?

What happens if I do not collect my order?

Can someone else pick up my Click & Collect order?

Click & Collect

Can I cancel or edit my order after placing it?

What is the 100 Day Home Trial?

How does the 100 Day Home Trial work?

What are the conditions of the 100 Day Home Trial?

What if my item arrives damaged or faulty?

What items are excluded from returns?

How long do refunds take?

Returns & Exchanges

Do you offer price matching?

How do I request a price match?

What are the conditions for price matching?

What is excluded from price matching?

Who makes the final decision on price matches?

Price Match Policy

How does warranty coverage work?

What does the warranty cover?

What is not covered under warranty?

What are my responsibilities for warranty compliance?

How do I make a warranty claim?

What are my rights under Australian Consumer Law?

Warranty Policy

Can I assemble my equipment myself?

Do you offer installation services?

What are the key assembly guidelines?

How do I maintain my equipment?

How should I protect my floors?

What are my safety responsibilities?

Can incorrect assembly void my warranty?

Assembly & Care

Do you offer trade accounts?

How do I apply for a trade account?

What benefits do trade account holders receive?

Trade Accounts

Do you offer discount codes?

Can discount codes be combined?

Discounts & Promotions

How do I place an order?

When is my payment taken?

What happens if there is a pricing error?

Orders & Payments

What personal information do you collect?

How is my data used?

Is my information secure?

Can I access or delete my data?

Privacy & Security